The Art of Effective Communication
If you or any of your team members hold a client-facing role, this 3-day engagement could be of real benefit. Together with our experienced sales and communications coaches, you will examine what makes a really effective piece of spoken and written communication, before applying some of the key techniques to your own communications. As will all our courses, attendees will have the opportunity to role-play their new skills, to ensure that everyone walks away with a skill set that is realistic, practical and effective.
Suitable for: Salespeople, customer service staff, telephone support team, new Managers or anyone who would like to improve their face-to-face communications.